Hi,
is there a Cisco service or 3rd party service that enables us to see on the desk phones which FXO/PSTN lines are used and which ones are available.
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Not aware of any 3rd party or Cisco out-of-the-box solutions.
It may be possible to develop a custom application to do this (using IP Phone Services for the phone display, and the Serviceability 'Perfmon' API for checking FXO ports active (see the 'Cisco CallManager' object and FXOPortsActive/FXOPortsInService/FXSPortsActive/FXSPortsInService counters)
https://developer.cisco.com/site/sxml/documents/api-reference/perfmon/#perfmon-perfmonaddcounter
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