Make sure your Jabber IM SDK (CAXL) application doesn't append a second @domain.com to the login name.
For example, if your connect code looks something like this:
this.client.connect($("#username").val() + "@" + $("#domain").val(), $("#password").val(), connectArgs);
Make it look more like this:
this.client.connect($("#username").val(), $("#password").val(), connectArgs);
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