Q. I am having difficulties in getting call answered event. Call Answered means when called party answers phone
I am monitoring a CUCM extension. Initially I used CiscoRTPOutputStartedEv event to signal answered event. It worked well with extensions which are in local CUCM.
When i called to local extensions, CiscoRTPOutputStartedEv got caught when call answered by called party.
When I called to PSTN using CUCM extension, CiscoRTPOutputStartedEv event got captured when call was in ringing state.
When called party answerd call, CiscoRTPOutputStartedEv not captured by JTAPI.
I used events like CallCtlTermConnTalkingEv,CallCtlConnEstablishedEv but unable to get any solution.
Am I using right approach to capture Call Answered event?
Is there another way to capture call answered event?
Answer:
Use CallCtlConnEstablishedEv event and check if both terminal connection are in "TALKIN" states. App will receive 2 CallCtlConnEstablishedEv event.
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