We have two CUBE routers and use TCL IVR to handle some of the inbound SIP call.
While testing we found that , if the caller disconnects while the message is being played , the transfer is still initiated and target phone rings for few seconds [ 6 rings ] before disconnecting.
Is there a way to avoid this overrun? Do we need modify the IVR scripts?
Thanks in advance.
I wonder if you can share the script, the part of handling transfer.