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HCS UCCX support for WFM/QM/CR

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DevNet Support
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Hi,

 

UCCX SRND states that WFM/QM and CR are not supported with HCS deployments.

 

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_0/design/UCCX_BK_UD5B347F_00_ucc…

 

Is there a reason for this lack of support?

 

Thank you in advance.

 

Cheers,

Boris


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