Calls failed/dropped due to lack of channels available (E1 or FXO)

Hello DevNet,

I am planning to create a Java app that grabs the CDR files and decode them to get a report of calls failed/dropped due to lack of channels available (E1 or FXO).

Q1: Is it possible with the CDR fields?

Q2: What fields do I need to look at, is just one or is a combination of several fields?

Q3: What values should I look at?

Thanks

Hi Diego,

You’ll need to check out the CallManager Call Detail Record Definition document :

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/cdr_defs/4_x/cdr413.html?mdfid=278853938#wp33440

Also reference:

User Guide for Cisco Unified Service Monitor 8.6 - Using Reports [Cisco Prime Unified Service Monitor] - Cisco

It looks like it should be possible by looking for a cause code of “No circuit/channel available” (34), but I have no direct experience with CallManager.

Regards,

Dave

thanks