How to integrate Zimbra talk with IMP

Question:

I am bit out of my area here, but I'm trying to assist in finding a solution. Any pointers would be helpful. We are trying to link Zimbra with IMP, so when you click a phone number in an email, Jabber will call it. Zimbra hasn't been particularly helpful, saying only that they made it work, but haven't given us a defined configuration. 

They want to connect via this link: Presence URL: http://cisco-gh79-rz-cups.jvm.de:8082/presence-service/users  

And they want the Presence Session ID?

We made a application user account for Zimbra. We are CUCM 10.5.2.12901-1 and IMP 10.5.2.22900-2

Answer:

Not familiar with any Jabber-specific features or configurations in Zimbra, but you can make a contact a clickable link which launches Jabber by simply constructing the link using one of the protocol handlers covered here: Cisco Jabber 11.0 Deployment and Installation Guide - Cisco Jabber Reference Information [Cisco Jabber for Windows] - C…

 E.g.:

     <a href="tel://14055551234">1-405-555-1234</a>

     <a href="ciscotel://dstaudt@cisco.com">dstaudt@cisco.com</a>