Enable Presence Web Service in the CUPS Server?

Question:

I want to enable the URL: http://xx.xx.xxx.xx:8082/presence-service/users in the CUPS server (Version 10) .......how can i do it?.....and if its already activated how can i check it????........i want to use this service for the integration with the Zimbra Collaboration Suite according to the next link:  

https://www.zimbra.com/docs/ne/8.0.0/administration_guide/wwhelp/wwhimpl/common/html/wwhelp.htm#href=NE_admin_guide_8.Us…

I hope you can help me with this question....

I assume you want to use REST, correct?  You could check the configuration of your server, but honestly, I think the easiest way to check if everything is running properly is to simply try a REST operation, like login app user.  You can download a number of add-ons for Firefox and Chrome that let you experiment with REST operations.  I like RESTClient 2.0.3 for Firefox.

Follow the documentation for constructing an App User login and see if it works.  Just make sure the App user belongs to the following Access Control Groups:

Application Client Users

Third Party Application Users

Personally, I find SOAP easier to test, and if it works, then REST should work fine, too.  Just download, install and run SOAPUI, and construct a request like this to log in an App user: 

https://<your server>:8083/presence-service/soap

 <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:cisco:cup:presence:soap">

   <soapenv:Body>

      <urn:login force="true">

         <urn:username>username</urn:username>

         <urn:password>password</urn:password>

      </urn:login>

   </soapenv:Body>

</soapenv:Envelope>

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Now my question is......the presence Web Services are already enable in the CUPS Server?.....or do i have do something???.....or the test is to see the services are working??

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What can i do if the service is not UP?

All the services you need for PWS should be running by default.  If you want to check, you can go to Cisco Unified IM and Presence Serviceability web UI and check the Service Activation page, or Control Center - Feature Services, which will tell you what's running.  If Cisco XCP Message Archiver or Cisco XCP Directory Service aren't running, don't worry, that's okay. If the service is not up, use the Cisco Unified IM and Presence Serviceability web UI to start it.  But it should be up by default.