We are upgrading from CVP 8.5 to CVP 10.5.
In Call Studio 10.5, i sometimes get NullPointer error. For example, when i try to add a new audio element to the callflow the error occurs, i clicked Ok, then try to delete the element and get the error again, so with every action in the callstudio i get the error. Generally after restarting the CallStudio, errors dissappear. But i can’t catch up a rule when this error occurs. Is there anyone get this error? I am attaching a sample screen shot, there are also explanations in the error log that point out org.eclipse.ui and org.eclipse.jface
I think you have already working with cisco TAC with SR 633877481 .
You are on right track . Good Luck