CallStudio 10.5 - NullPointer - org.eclipse.ui, org.eclipse.jface

Hi,

We are upgrading from CVP 8.5 to CVP 10.5.

In Call Studio 10.5, i sometimes get NullPointer error. For example, when i try to add a new audio element to the callflow the error occurs, i clicked Ok, then try to delete the element and get the error again, so with every action in the callstudio i get the error. Generally after restarting the CallStudio, errors dissappear. But i can’t catch up a rule when this error occurs. Is there anyone get this error? I am attaching a sample screen shot, there are also explanations in the error log that point out org.eclipse.ui and org.eclipse.jface

Thanks

I think you have already working with cisco TAC with SR 633877481 .

You are on right track . Good Luck