no user found for current session id

Hi

I have utilised the customer-chat-sample provided from the Tools and Samples section in Cisco DevNet page https://developer.cisco.com/site/socialminer/documentation/index.gsp.

However I have re-written this sample in PHP because our website is coded in PHP.

I was able to create a Chat Request , however when polling the events I getting the API errors as:  no user found for current session id. Please see the screen shot below. Bear in mind that I did use the same JSESSIONID cookie when sending a GET request over to social Miner.

And this is debug info for the GET request to social miner.

This is adebug info?

About to connect() to socialminer.xxxxxxxx.com.au port 443 (#0)

*   Trying xxx.xxx.xxx.xxx... * connected

* Connected to socialminer.xxxxxx.com.au (xxx.xxx.xxx.xxx) port 443 (#0)

* successfully set certificate verify locations:

*   CAfile: /etc/ssl/certs/ca-certificates.crt

  CApath: none

* SSL connection using AES256-SHA

* Server certificate:

*              subject: /OU=Domain Control Validated/CN=socialminer.XXXXXX.com.au

*              start date: 2016-05-26 03:35:38 GMT

*              expire date: 2019-05-26 03:15:38 GMT

*              subjectAltName: socialminer.XXXXX.com.au matched

*              issuer: /C=US/ST=Arizona/L=Scottsdale/O=GoDaddy.com, Inc./OU=http://certs.godaddy.com/repository//CN=Go Daddy Secure Certificate Authority - G2

* SSL certificate verify result: self signed certificate in certificate chain (19), continuing anyway.

> GET /ccp/chat/?eventid=0 HTTP/1.1

Host: socialminer.XXXXX.com.au

Accept: */*

Cookie: JSESSIONID:C3BED2EAF36B3BB4AB221740D07CE874

Content-Type: application/xml

referer: http://www.XXXX.com.au/ccp/chat/chat.php

< HTTP/1.1 404 Not Found

< Set-Cookie: JSESSIONID=C4531F338F2DD6E11CBAA619876E6320; Path=/ccp/; Secure

< Content-Type: application/xml

< Transfer-Encoding: chunked

< Date: Wed, 24 Aug 2016 05:17:12 GMT

< Server: 

<

* Connection #0 to host socialminer.xxxxxxx.com.au left intact

* Closing connection #0

Any help would be helpful.....

Thanks

Hi Craig

First of all, sorry for the delay in response.

From the HTTP traces you have posted, I can see that the SM server is returning you a different (new) JSESSIONID in response to your GET request each time.

Just wanted to clarify one thing - is this a cross-origin request to SM? (An XHR request directly from a webpage served from another server?)

Or, is this request made from some server/back-end to SM?

Can you share the snippet of code from the client that is actually making the GET request to SM?

Thanks,

Nagendra U M