By default the social miner code is available for web... Is there anything available for mobile devices..? Like adjusting size to that of iphone etc..?
How do you go about it normally to achieve this?
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The existing UI is not designed to be responsive, and is not optimized to work on mobile form-factors as such.
However, it is built on SocialMiner chat REST APIs which are published and available. 3rd-party developers can definitely use these REST APIs and build their own mobile-based chat UIs for their customers.
See Cisco SocialMiner Developer Guide Release 10.6(1) (Chapter 8) for details on these APIs.
Further, we have hosted a working sample customer chat application (implemented using javascript) on developer.cisco.com which demonstrates the use of SocialMiner chat REST APIs.
See the README within the sample.
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