Hi,
Does socialminer support notifications such as tab flashing for the customers to see a new incoming chat message?
For example:
Customer has a enquiry and starts the chat
Agent needs to lookup the answer
Customer starts browsing another website
Agent responds to enquiry
Customer’s tab\webpage now indicates a new unread message
Thanks
Andrew
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This is not a feature in the current release but will be added to the backlog for a future release.
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