SASLError using PLAIN: not-authorized Error while conecting to Cisco-pxgrid

Looking for suggestion, for the following error that i get while connecting to to Cisco-Pxgrid via pxgrid-sdk-1.0.3.37.

The Error is given below:

05:46:22.071 [Thread-1] DEBUG com.cisco.pxgrid.ReconnectionManager - Retry connect failed

com.cisco.pxgrid.GCLException: SASLError using PLAIN: not-authorized

        at com.cisco.pxgrid.GridConnection.connect(GridConnection.java:204) ~[pxgrid-gcl-1.0.3.37.jar:1.0.3.37]

        at com.cisco.pxgrid.ReconnectionManager$ConnectionLoop.run(ReconnectionManager.java:82) ~[pxgrid-gcl-1.0.3.37.jar:1.0.3.37]

Caused by: com.cisco.pxgrid.GCLException: SASLError using PLAIN: not-authorized

        at com.cisco.pxgrid.Configuration.connect(Configuration.java:271) ~[pxgrid-gcl-1.0.3.37.jar:1.0.3.37]

        at com.cisco.pxgrid.GridConnection.connect(GridConnection.java:127) ~[pxgrid-gcl-1.0.3.37.jar:1.0.3.37]

        ... 1 common frames omitted

Caused by: org.jivesoftware.smack.sasl.SASLErrorException: SASLError using PLAIN: not-authorized

        at org.jivesoftware.smack.SASLAuthentication.authenticationFailed(SASLAuthentication.java:365) ~[smack-core-4.1.0.jar:4.1.0]

        at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.parsePackets(XMPPTCPConnection.java:1033) ~[smack-tcp-4.1.0.jar:4.1.0]

        at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.access$200(XMPPTCPConnection.java:937) ~[smack-tcp-4.1.0.jar:4.1.0]

        at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader$1.run(XMPPTCPConnection.java:952) ~[smack-tcp-4.1.0.jar:4.1.0]

        at java.lang.Thread.run(Unknown Source) ~[na:1.8.0_101]

Hi,

The error is misleading. This is more of a certificate issue.

Please make sure the client use a certificate that is trusted by the server.

Hi

Don't provide a password parameter. Then Certificate based authentication is used.

Otherwise always tried password based (plain), whichndoes not work..

HTH

Regards, Thomas