Are there any API’s available for WebEx Messenger XMPP cloud service? We are particularly interested in IM reporting data. I know OrgAdmin can provide this data but wanted to know if these API’s are exposed to developers
Thanks
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I believe Webex messenger (via the web) uses jabberwerx CAXL, so that would be the API. I don't know if you can use CAXL to collect IM reporting data, though. My guess is no.
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Thanks Nicholas.
I did not find the reference to reporting API's under CAXL either. In that case, I am wondering how does the OrgAdmin tool collects the IM reporting info from WebEx Messenger?
Thanks
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Cisco has an API called WAPI (Webex API) which seems to include OrgAdmin functions. I don't know if it's a customer-facing API. I don't see it on the developer network, but I noticed Duke University uses it. I'm not from the Webex team, so I can't give you much other information than what you'd get doing a google search.
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Hello gvijendr,
WebEx no longer has APIs to support this functionality. Unfortunately, the only option is to pull this information directly from the Org Admin interface.
Kasey
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Thanks Kasey.
Do you know If OrgAdmin can be leveraged for Onprem IM/P reporting? I know the API's are different. But would like to understand if there is a possibility.
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Hi Guru,
Unfortunately, I don't know. I would suggest checking with the on-prem Jabber team to see if they can assist. I'm sorry I couldn't be of more assistance.
Kasey
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