Authentication Error using EMAPI

Hi,

We are developing an integration using EMAPI and we're not getting the expected response from the CUCM.

This is the message for login:

<Request><Appinfo><Appid>myapp</Appid><Appcertificate>123456</Appcertificate></Appinfo><Login><Devicename>SEP1008FFFF1000</Devicename><Userid>myuser</Userid><Deviceprofile>myprofile</Deviceprofile><Exclusiveduration><Time>60</Time></Exclusiveduration></Login></Request>

We encode UTF-8 this request and the a response that is nor a success or a failure. This is the returning message:

<?xml version ="1.0" encoding="utf-8"?>

<CiscoIPPhoneInput>

<Title>Please Login </Title>

<Prompt>Please Login</Prompt>

<URL>http://192.168.227.90:8080/emapp/EMAppServlet?device=SEP1008FFFF1000&amp;EMCC=true</URL>

<InputItem>

<DisplayName>UserID</DisplayName>

<QueryStringParam>userid</QueryStringParam>

<InputFlags>A</InputFlags>

<DefaultValue></DefaultValue>

</InputItem>

<InputItem>

<DisplayName>PIN</DisplayName>

<QueryStringParam>seq</QueryStringParam>

<InputFlags>NP</InputFlags>

</InputItem>

</CiscoIPPhoneInput>

What should we do? We have tried to run the Sample App as is and get the same error.

CUCM version is 11

Thank you,

It looks like you might be sending the request to the E/M web app that the phones use to perform E/M operations - make sure you are sending API requests to the URLs noted here:

https://developer.cisco.com/media/EMAPI_Developer_Guide/_toc370817200.html

https://ucmanager:8443/emservice/EMServiceServlet (secure)

or

http://ucmanager:8080/emservice/EMServiceServlet (insecure)