CiscoTerminal getDeviceState throws Exception

Q. I am trying to write a simple function to list device states but am getting an exception when I all getDeviceState.

The user that I use has the following only, in both Roles and Groups:

- Standard CTI Allow Control of All Devices

- Standard CTI Enabled

All devices from Available Devices list are moved into Controlled Devices. Available Profiles is empty.

Is there any configuration that needs to be done at the device level, or somewhere else for this to work?

Here is the code:

 JtapiPeer peer = JtapiPeerFactory.getJtapiPeer(null);

  /* connect to the provider */

  String providerString = hostname;

  providerString += ";login=" + login;

  providerString += ";passwd=" + passwd;

  Provider provider = peer.getProvider(providerString);

  CiscoProvider ciscoProvider = (CiscoProvider) provider;

  final Condition inService = new Condition();

  ciscoProvider.addObserver(new ProviderObserver() {

  public void providerChangedEvent (ProvEv [] eventList) {

  if (eventList == null) return;

  for (int i = 0; i < eventList.length; ++i) {

  if (eventList[i] instanceof ProvInServiceEv) {

  inService.set();

  }

  }

  }

  });

  inService.waitTrue();

  Terminal[] terms = ciscoProvider.getTerminals();

  System.out.println ("Found "+ terms.length +"terminals");

  for(int i=0; i< terms.length; i++)

  {

  CiscoTerminal term = (CiscoTerminal)terms[i];

  System.out.println(term);

  try {

  int x = term.getDeviceState();

  System.out.println(x);

  }

  catch (Exception ex) {

  }

  finally {

  }

  Address[] addresses = term.getAddresses();

  System.out.println ("Found "+ addresses.length +"addresses");

  for(int j=0; j< addresses.length; j++)

  {

  CiscoAddress address = (CiscoAddress)addresses[j];

  System.out.println(address);

  }

  }

  provider.shutdown();