Q. Is it possible to send text to ip phone over secured channel using JTAPI SendData API? Currently text are seen using network sniffer tool so customer wants to send text after encryption which IP Phone can recognized ?
A. Cisco JTAPI supports TLS (secure) connection between JTAPI and CTIManager. The cluster needs to be secured to create a secure connection between phone and CUCM.
With sendData() JTAPI only provides a pipe line between the source (application) and destination (phone) and there isn't a way to just secure sendData() API.