I have a basic TCL script that works as an IVR with option menu.
After the caller selected the option, the call is point to a hunt group.
Each hunt group (SIP) has three extension numbers (hunt-list) with 15 seg of waiting time, almost 3 rings.
The operator complained that when one extension is ring she did not get pick-up a call.
Does anybody knows how resolve thiis?
I will share the TCL script here.
Always happen on a particular extension ? may need to turn on debug to see what happen.
Since there is nothing to do after leg setup you can also use "handoff" command to handoff to IOS. Let IOS handle the call.
handoff appl leg_incoming default "DESTINATION=$dest"