Hi,
I have a customer which want to leverage click to call (web dialer) on CUCM. The problem is that all my agent are using Extension Mobility. Is there a way to use click to call when the agent only as UDP profile attached to the enduser.
Otherwise is it possible from a web page to send a make call command to finesse ?
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Please check out makeCall webservice from the developer guide:
https://developer.cisco.com/docs/webdialer/#!webdialer-developer-guide/makecall
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