Mediasense API: getSessions by isConference

Hi all,

I try to call Mediasense API via getSession with condition "isConference", but I receive result "The fieldName parameter is invalid".

I don't know how to solve this. Below is my code:

{

  "requestParameters": [{

  "fieldName": "isConference",

  "fieldConditions": [{

  "fieldOperator": "between",

  "fieldValues": ["true"]

  }],

  "paramConnector": "AND"

  }, {

  "fieldName": "sessionState",

  "fieldConditions": [{

  "fieldOperator": "equals",

  "fieldValues": ["CLOSED_NORMAL"]

  }]

  }],

  "pageParameters": {

  "offset": 0,

  "limit": 1000

  }

}

Thank you for help

Trinnachart

If the issue is the pageParameters, you JSON looks correct. The default is 1,000, so you might try it without providing the paging parameters.

Thank you ewindgat, but I want to search result that is "isConference" calls.

I noticed for isConference, you used between as the operator. I believe isConference is a Boolean, and you might try equals.

Hi ewindgat,

I used

{

  "requestParameters": [{

  "fieldName": "isConference",

  "fieldConditions": [{

  "fieldOperator": "equals",

  "fieldValues": ["true"]

  }],

  "paramConnector": "AND"

  }, {

  "fieldName": "sessionState",

  "fieldConditions": [{

  "fieldOperator": "equals",

  "fieldValues": ["CLOSED_NORMAL"]

  }]

  }],

"pageParameters": {

  "offset": 0,

  "limit": 1000

  }

}

and I got result "The fieldName parameter is Invalid".

It looks like the fieldvalues can only be strings. Booleans are not accepted.

Hi Trinnachart,

"isConference" isn't a valid input parameter for the MediaSense getSessions API, thus it's failing at your end.

As mentioned in the guide, "isConference" is an Output string in this API.

Please have a look at the developer guide to see valid input parameters. I am pasting MS 11.0 guide. Please have a look at the guide for your respective release.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/11/Developer_Guide/****_BK_ms-…

Let me know in case of any queries.

Thanks

Nitin Singh

MediaSense Support