CUIC 11 Formula field return ERR

HI,

Hi,

So you want to display "0" in case of division by zero? Why do you need this? Is it because you want to export the report as a spreadsheet and then do some calculations?

Regards,
Rajagopal

Hi Rajagopal,

Thanks for your reply,

No, the customer does not want to see the word ERR in the report. I have to show 0 instead of ERR, how can i do this.

Regards,

Michael

Michael,

I had the same issue and raised a TAC case.

The bug was corrected for 11.5 but not for 11.0.

But now it has been fixed and is available on COP 7

See below.

"This defect(CSCux84714) already backported and will be available in 11.0(1) COP7."

Regards,

Gerry

Hi,

Regarding CUIC Formula Field  where i can find functions that i can use.

I need to extract Month and Year from  ${DateField} is there one Function for that?

Regards,

Hi - Here is the documentation on Formula Fields:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_1105/user/guide/cuic_b_cisco-unified-intelligence-center-report/cuic_b_cisco-unified-intelligence-center-report_chapter_0110.html?bookSearch=true#CUIC_TK_C0C7A08E_00

Regards,
Rajagopal