Is there a way to alter the final stage of the web-chat so that besides the Transcript Download we can input a "rate the chat"-survey function or a web-link to another survey-form to rate the experience for the end-customer ?
I have seen talks about that this could "maybe" be possible with the API-support but cannot find an example on how this could be done.
regards
Mikael Hansson
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At this time, this is not possible.
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