Articles in this section

• Replicating the Agent Desktop features using the APIs
• Converting 10.5.1 custom gadget to work with 10.6.1 and above
• Changing the Cisco logo in the Finesse Agent Desktop
• Using Glyphicons and Awesome-Font in gadgets
• Changing the Finesse inactivity timer
• Show Two permalink CUIC reports in different gadgets
• Disable Callback Feature in Finesse
• Separator in "is in list" value in Finesse Workflow
• CallerEnteredDigits field
• Expose administrator gadgets to supervisors