Are HTTP Request Workflows made from the Finesse server or the browser?
If you create a workflow of type HTTP Request, these requests are made via the Finesse server. Make sure that the Finesse server can ping the hostname/IP Address of the HTTP request URL.
If you want to make the HTTP request via the browser, you can build a custom gadget and use the JavaScript's XMLHttpRequest class to invoke the HTTP request.
Here is some sample code:
var http = new XMLHttpRequest();
var url = "https://localhost:8082/api";
http.open("GET", url, true);
http.timeout = 2000;
http.send();
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