Articles in this section

See more

Dynamic Skilling gadget

Avatar
DevNet Support
Updated
Follow

Is there a Dynamic Skilling gadget?

Unfortunately, Finesse currently does not have a dynamic skilling gadget.

For CCE, there is a separate Agent Re-skilling Tool that can be used. For CCX, skill changes can be done via the AppAdmin.

Comments

0 comments

Please sign in to leave a comment.