I've created two gadgets using permalinks to show different reports, but can only log into one because if they log on the second report it log them off the other report. It does not seem to accept more than one session at a time? How can we show two different live data report in Finesse?
You can only have one session logged into CUIC at a time. The only workaround is to use the Live Data or Historical Report Gadget.
For more information about the Live Data and Historical Report Gadget, please see the Live Data Reports section of the Finesse Administration Guide.
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