Changing the Cisco logo in the Finesse Agent Desktop DevNet Support Updated March 08, 2021 18:11 Follow How do you change the Cisco logo to the customer's logo in the Finesse Agent Desktop? In Finesse 11.6.1 and below, the logo cannot be changed. In Finesse 12.0.1 and above, the title and the logo can be changed from the desktop layout. Please see the Customize Title and Logo in the Header section of the Cisco Finesse Administration Guide. Related articles Changing the Finesse inactivity timer Finesse Sample Gadgets Adding Third-Party Gadgets to the Finesse Agent Desktop Using Glyphicons and Awesome-Font in gadgets Getting the user's credentials in a gadget Comments 0 comments Please sign in to leave a comment.