How do you change the Cisco logo to the customer's logo in the Finesse Agent Desktop?
In Finesse 11.6.1 and below, the logo cannot be changed.
In Finesse 12.0.1 and above, the title and the logo can be changed from the desktop layout. Please see the Customize Title and Logo in the Header section of the Cisco Finesse Administration Guide.
Please sign in to leave a comment.