CTI Server Protocol (GED - 188)
- New CTI Server Protocol Version for CCE 10
- Media Routing Domain MRD messages documentation
- Documentation for START_TASK_EVENT
- Getting Agent Name and Skill Group Name from CTI Protocol?
- CTI Server - BEGIN_CALL_EVENT messages
- Callback customer at a specific time.
- How to start development on GED188
- Precision Queues
- Precision Queue GED188 events
- problem of QUERY_AGENT_STATE_REQ and SET_AGENT_STATE_REQ
- Agent State Event, Float Tag not correct,and skill is always null
- UCCX CTI : QUERY_AGENT_STATE_REQ fails with status 7 (Invalid field, PeripheralID: 0)
- QUERY_AGENT_STATE_REQ -- getting CF_PRIVILEGE_VIOLATION_ON_CALLING_DEVICE
- Email integration API.
- Dependency on Finessse for Agent login thru a third party Application
- CCX CTI Protocol - Agent state is always "Unknown" in agent mode
- When using CTI Message server with UCCE, are there any events generated before an agent receives a call?
- Get IP Phone from EM directory number
- Simulation of users
- Get dialog state in event flow
- Encryption support in GED-188
- Encryption of Message Content
- Not receiving events for all agents using peripheral monitor
- CTI Events for EIM/WIM
- Java Libraries for GED-188 Protocol
- BEGIN_CALL_EVENT - No Call Data
- CTI Server events from eGain chat
- CAD version 10 DLL
- MakeConsultCall optional paarmeters do not work
- UCCE - Creating a unique login for PG CTI Server