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Reporting

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  • Agent Call detail report
  • Call Type aban/answer report
  • UCCX Report - CSQ Rollover
  • CUIC 8.5(4) Daily Summary Report Doesnt Time Zone Adjust On Display
  • Reporting with CUIC in large environments
  • CUIC 8.5(4) Java Error while trying to run custom report
  • Precision Queue Reporting
  • How get information to an abandoned call on a queue
  • CUIC 9.x report definition assistance
  • How to Customize CUIC DashBoard
  • CUIC reporting
  • Creating a New Login/Logout Agent report
  • UCCX,  "Service Level Percentage", where value is used?
  • Create a new report
  • CUIC Large Report Definition performance
  • 500 Item Selection Limit for Call Type Report
  • Charts - Formatting as HH:MM:SS
  • Call Detail Report in CUIC in UCCX 10.0
  • How to customize permalink in finesses gadget using Agend Id.
  • error "403 (forbidden)" occur when I try to load permalink using javascript
  • Regular Expressions in CUIC Threshold
  • Converting Day number to Day
  • CUIC 9.x - Measuring AHT combined with Not Ready code
  • reports broken down by day?
  • CUIC 8.5(4) and IE 11 compatibility
  • Copy View from a Stock Report
  • Service Level Summary Totals
  • Summarising Many Call Types into 1 line summary in Real Time & Historical reports
  • At what point are Calls abandoned counted
  • WrapupData Report
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